In Honor of Manual Labor

February 1, 2010 by livingthenonprofitlife

On the way into work today, I was listening to Krista Tippett’s interview with Mike Rose, author of The Mind at Work: Valuing the Intelligence of the American Worker and Lives on the Boundary: A Moving Account of the Struggles and Achievements of America’s Educationally Underprepared.

Rose was describing the intelligence required to weld, wait on tables, and do carpentry and plumbing, and how that kind of intelligence is undervalued in American society. To paraphrase, the “good” students take the academic track and go to college. The “bad” students go into vocational and technical schools and become manual laborers.

This dichotomy always seemed wrong to me, and perhaps shows like This Old House and Iron Chef America are demonstrating how much intelligence manual labor actually requires.

“Long Hours, Dirty Work, No Pay”

But the interview also reminded me of my days 15 years ago as a Ship Wavertree volunteer at South Street Seaport Museum. When you joined the crew, no one gave you an orientation—you were sized up and then sent to chip paint, polish brass, carry large heavy pieces of wood up gangplanks, etc., until you proved you could do more skilled work. We had many master carpenters, metalworkers, and sailors (and the Seaport ships still do), all pretty much peer- and self-taught.

But it wasn’t until we started an activist organization, Volunteers in Support of South Street Seaport Museum (VISOSSSM), that anyone asked what Wavertree volunteers did Monday to Friday. Here’s a partial list from an imperfect memory: software programmer; insurance executive; graphic designer; telephone system installer; office administrator; NYCT bureaucrat; lawyer; silk-screen operator; Wall Street analyst; doctor; rocket scientist; artist; land surveyor; choreographer; advertising traffic person; videographer; engineer.

If any situation can prove that individuals have multiple intelligences, that should be it. Our experience also proved that manual skills can be held in high regard—our heroes were the carpenters like Kenny Fatton, riggers like Lars Hansen, and metalworkers like Chuck Watson (land surveyor and artist). And finally, it also proved a craving for real, hard, manual work by all these intellectuals and middle managers.

Those of us who run historic houses and ships often channel that craving into our volunteer programs. But maybe we could be more systematic about it: Let’s help more people fulfill their need to get tired and really, really dirty.

On a different tack

For a description of work as interpersonal intelligence, see Cognition in the Wild. Here’s one of my favorite quotes (although it doesn’t make the same point as much of the rest of the book, that our artifacts and modes of communication contain intelligence that we take advantage of without necessarily recognizing it) :

“My initial assumption about work in military settings was that behaviors are explicitly described and that people act more or less as automatons. It should be apparent by now that this is far from the case. I also naively assumed that most communication on the job would be part of the job and nothing more. As I worked with the data, something that Roy D’Andrade once said kept coming back to me. A student was making a point about what people do at work, saying that in an auto factory people mostly make cars. Roy said something like: ‘How do you know what they are doing? Maybe what they are making is social relationships and the cars are a side effect.’” From Cognition in the Wild, Edwin Hutchins, Cambridge, MA: MIT Press, 2000, p. 225.

About Adding Comments…

January 27, 2010 by livingthenonprofitlife

Just FYI, on “Kicking the Gift Horse,” I will not approve comments that call me or anyone else, say, “poopy-head,” “cuckoo,” or worse. This is not the Staten Island Advance.

Kicking the Gift Horse in the Mouth

January 23, 2010 by livingthenonprofitlife

Here on Staten Island, we’ve been having a strange few weeks, at least for those of us who are artists, musicians, poets, museums, or community groups.

I know of only one organization on the island that distributes arts grants. This organization, COAHSI (Council on the Arts and Humanities for Staten Island), applies for money from larger foundations like the JP Morgan Chase Foundation and the NYC Department of Cultural Affairs, then redistributes (“regrants”) the money to individuals and art groups that would not otherwise be able to apply for the grant money. (These large foundations and government organizations don’t have the capacity for or interest in keeping track of individuals, so they hand off money to local organizations like COAHSI to manage.)

Suddenly, a few weeks after the last round of grant awards came out, a few people who didn’t receive awards attacked Ginger Shulick, the grants coordinator and occasional curator, in the pages of the local paper, the Staten Island Advance. (The third word is pronounced AD-vance, a pronunciation about which my husband and I have had many arguments; I think the strange accent is predictable from a linguistic point of view while he insists it’s just wrong. Whatever.) Read the rest of this entry »

Another way to get a cheap website…

December 22, 2009 by livingthenonprofitlife

I was poking around in the NYC Big Apps website looking at all the gorgeous applications created from NYC government data (yummy), when I saw this real-time traffic application for the iPhone.

It was developed by the Web Academy, which offers free, 100-percent-online web design classes and free website development for non-profits and small businesses.

It may be that you get what you pay for. However, many of my clients paid lots of money for sites that they didn’t like and that I had to help them redo later. Better to make all your mistakes for free, eh?

How to get grants from elected officials

December 21, 2009 by livingthenonprofitlife

Janele Hyer-Spencer

At a Dec. 10, 2009, talk sponsored by the Staten Island NFP Association, NY State Assemblywoman Janele Hyer-Spencer pulled back the curtain on the process by which elected officials make grants to non-profits.

She introduced the talk by saying that, before she joined the Assembly, she had experience applying for government grants as  legal director for My Sister’s Place, a non-profit in New York that helps victims of domestic violence. When she was elected to the State Assembly, however, she said she found she was spending an enormous amount of her time answering questions from non-profits about state funding.

In response, she decided to hold meetings for non-profits about getting federal, state, and city money. Ours was her second meeting, after the Brooklyn meeting (her district covers parts of Brooklyn and Staten Island). Read the rest of this entry »

“How much should I pay for a website?”

December 18, 2009 by livingthenonprofitlife

One of the organizations I belong to is the Staten Island Netpreneurs, which is a great technical resource for local small businesses. (For those of you who can’t make it to Staten Island once a month, Viv wrote a piece about starting your own group.)

In our monthly meetings, we start with a talk, usually by a member, about some e-commerce problem or idea, and end with questions from the floor, answered from the floor. Each meeting is about a dozen people.

This Wednesday, one of the members, the owner of a spa, asked how much he should have to pay to get a website set up. There were two contradictory answers and then a third answer,  a combination of the two.

Answer 1: Set up a blog. Blogs are free and they’re easy to set up, design, and run. You don’t need any special skills.

Answer 2: Don’t set up a blog. A blog only works if you add to it regularly. But as you add material, whatever you wrote earlier gets pushed to the bottom of the page or into a monthly archive. So if you have a particular message (mission statement, list of services, etc.) that you want readers to see as soon as they come to your site, it’s invisible after a month or so.

Answer 3: Set up a blog, see what works, and then create a website based on what you’ve learned. You can find out what appeals to your readers by the responses you get and the clicks reported for each post, and you may also find out what’s most important to you as you write about your business or organization. Then, by the end of six months or a year, you’ll know what should be on your real, fixed website.

The hardest and most time-consuming part of designing a website is figuring out what you want, and the less clear you are, the more expensive the process is, since your designer has to revise and re-revise the site.  (As a web designer, this is a process I know all too well.)

The spa owner is probably going to go with answer #3: set up a blog and create a website later when he knows what works. No doubt he’ll be our guest speaker in a few months.

Gen Y Guys and the Colbert Report

December 4, 2009 by livingthenonprofitlife

Check out this piece on the Museum Audience Insight blog about the Colbert Report and Generation Y guys, One Man’s Crusade: Stephen Colbert’s quest to save the Generation Y male from himself

There has been a lot of press about Colbert’s and Jon Stewart’s effects on the last presidential election, but this is the first I’ve seen about effects on cultural institutions: Colbert doubled visitation at the Smithsonian’s National Portrait Gallery for a few weeks. See what you think.

Two places to find money

November 25, 2009 by livingthenonprofitlife

The Staten Island Not for Profit Association had two interesting pieces in their latest newsletter:

  1. Chase and Facebook launch innovative giving program for small and local charities: JP Morgan Chase will give away money to organizations based on the number of votes they receive from Facebook members. Awards are $1 million top prizes,  $100,000 for the five runners-up, and $25,000 for 100 finalists. If you can handle that much cash (not every organization is geared up to manage or spend large amounts of money), it might be worth drumming up votes among your Facebook friends and fans. See http://apps.facebook.com.
  2. New Fame for the Everyday Donor is a New York Times article. The author Stephanie Strom points out that, although non-profits often scour the earth for big donors, going after the little donors may be at least as effective. For example, the average March of Dimes gift is only $14, but those $14’s add up to 22 percent of their revenue. Check it out–the stories she finds are pretty good.

Here’s a small one from the Conference House: This year, because we had a sponsor for our Halloween Harvest Fair, admission was free. Hoping to make up some of the revenue we might be losing,* one of the board members grabbed a big plastic kibbles container, cut a slot in the top, labeled it “Donations,” and put it out at the gate. She was shocked to find out that, by the end of the day, the container contained more than $500.

Moral of the story: Always put out a donation bucket.

* The sponsor couldn’t cover all expenses, so we weren’t sure if food and blow-up ride sales would make up for some of our upfront costs.

Being Good Non-profit Employees

November 24, 2009 by livingthenonprofitlife

One of the things you’re always told about working in non-profits (and small businesses) is that you need to be willing to do anything that needs to be done, even if it’s not in your job description.

So last Friday, Kirsten Teasdale and I proved that we’re willing. Meg Ventrudo, executive director of the Jacques Marchais Museum of Tibetan Art, offered us old pedestals, built by Jim Clements (who I know from South Street Seaport Museum, coincidentally), with plexiglass tops.

We’ll use them to display items for or from the Rutan-Beckett House (which is supposed to open FY2010 but no date has been set yet) in the Visitors’ Center.

Here are photos of us in front of the Visitors’ Center. The temperature hovered around 55 degrees F; the paint can said the paint shouldn’t be applied if the temperature was lower than 50 degrees.

Note: The original connection to the Tibetan Museum was through Materials for the Arts. If you’re in the five boroughs and you’re a non-profit, you need to sign up and visit their warehouse. It’s wonderful: Tons of fabric, furniture, office equipment, paint, paper, etc., etc., and the only cost is a thank-you letter.

If you’re not a non-profit but have good things you need to get rid of, donate them to MFTA. Win-win.

What I Learned about Fundraising from the Historic House Trust

November 9, 2009 by livingthenonprofitlife

My Conference House colleague Kirsten Teasdale and I went to the Historic House Trust-sponsored fundraising workshop on Thursday, July 30, 2009, at King Manor Museum in Brooklyn. The session was moderated by Susan Schear of Artisin and Elizabeth Wagner of JC Geever.

Highlights

Here are the ideas that popped out at me as I reviewed my notes later. The postings following this one expand on them.

  • The board members must make their own significant gifts before they can ask others to give.
  • Review movement towards strategic-plan goals at least once a year, at the board level and with staff.
  • Developing collaborations with other organizations is more useful than worrying about competition. Your competitors aren’t who you’d think they’d be, anyway.
  • Do an annual appeal in the fall. If you don’t, your money is being given to someone else who did ask for it.
  • Cultivate donors: Look at your membership list to start.
  • Board members have to ask the major donors for gifts; major donors want to be asked by peers, not staff.
  • When going to foundations for grants, concentrate on the competitive funders, not the mega foundations or the family foundations.
  • Find a memorable tagline or value statement around which everyone—board members, staff, docents, members—can rally.
  • Use your gift shop to continue educating people after they’ve left the museum.